Sheraton San Jose Hotel, Costa Rica | Hotel in San Rafael

| 9.2 (1003 Reviews) |  1 Bathroom
Guachipelin Hotel | Sheraton San Jose Hotel, Costa Rica

Hotel in Guachipelin, San Rafael

Along with 3 restaurants, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Housekeeping is available on request.
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Eco-friendly toiletries
  • Shower
  • Private bathroom
Bedroom
  • Free cribs/infant beds
  • Premium bedding
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Down comforter
  • Bed sheets
  • Iron/ironing board
  • Energy-saving switches
  • Free local calls
  • Eco-friendly cleaning products provided
  • Water-efficient showers only
  • Turndown service
  • Recycling
  • Soundproofing
  • Phone
  • Desk chair
  • Laptop-friendly workspace
  • Laptop-compatible safe
  • Connecting rooms available
  • Desk
  • Bulk dispenser for toiletries
  • Water-efficient toilets only
  • LED light bulbs
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 3 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CRC 16500 per person
  • Coffee/tea maker
  • Free bottled water
  • Minibar
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 300 meters
  • Free self parking on site
  • Shopping center shuttle (surcharge)
  • Electric car charging station on site
  • Bus station shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Airport shuttle on request
Accessibility
  • Area rugs in room
  • Low-height view port in door
  • Elevator door width (inches): 35
  • Accessible bus station shuttle
  • Braille signage
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible path of travel
  • Elevator
  • Tile flooring in room
  • Height-adjustable showerhead
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business center
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
Activities
  • Mountain biking
  • Ecotours
  • Ziplining
  • Bike parking
  • Billiards/pool table
  • Outdoor pool
  • Steam room
  • Fitness center
Entertainment
  • 42-inch LCD TV
  • Cable channels
General
  • Meeting rooms
  • Conference center (5651 square feet of space)
  • Computer station
  • 24-hour business center
  • Elevator
  • Water dispenser
  • Front-desk safe
  • Banquet hall
  • ATM/banking services
  • English
  • Spanish
  • Vegetarian dining options
  • 19 casino gaming tables
  • Locally-owned & organized tours & activities
  • Comprehensive food waste policy
  • No plastic soda bottles
  • Casino VIP room
  • Biodegradable coffee stirrers
  • Casino (193752 square feet of space)
  • At least 80% organic food
  • Vegan dining options
  • 140 casino slot machines
  • Smoke-free property
  • Living plant wall
  • No plastic water bottles
  • Humane treatment of captive wild animals
  • Rooftop garden
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable cups only
  • Water dispenser
  • TV in lobby
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable tableware only
Guest Services
  • Travel crib
  • Free cribs/infant beds
  • Soundproofed rooms
  • Laundry facilities
  • Outdoor pool
  • Wedding services
  • Daily housekeeping
  • Concierge services
  • Multilingual staff
  • Dry cleaning service
  • Tour/ticket assistance
  • Turndown service
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities
  • Porter/bellhop
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Garden
  • Terrace

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 5:30 am express check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately crc 16500 per person airport shuttle fee: crc 27000 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: crc 27000 (one-way) pet fee: crc 11750 per pet, per night plus crc 52000 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 40 lbs per pet) pets allowed for an extra charge of crc 11750 per pet, per night, plus a one-time cleaning fee of crc 52000 pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

ANA M
Feb 24, 2026 05:03:45 AM
Review Score:   4
Summary: One of the beds was dirty. It seemed like the sheets were not changed.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Queen Beds, City View
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds, City View

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Club Room, 2 Queen Beds (Panoramic View, High Floor)
Room Size: m2
2 Queen Beds
Club Room, 2 Queen Beds (Panoramic View, High Floor)

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Mountain View
Room Size: m2
1 King Bed
Room, 1 King Bed, Mountain View

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Club Room, 2 Queen Beds, Balcony, Mountain View
Room Size: m2
2 Queen Beds
Club Room, 2 Queen Beds, Balcony, Mountain View

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, City View
Room Size: m2
1 King Bed
Room, 1 King Bed, City View

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Club Suite, 1 Bedroom, Bathtub (Panoramic View)
Room Size: m2
1 King Bed
Club Suite, 1 Bedroom, Bathtub (Panoramic View)

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Separate dining area
Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)
Room Size: m2
1 King Bed
Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed (Panoramic View, High Floor)
Room Size: m2
1 King Bed
Club Room, 1 King Bed (Panoramic View, High Floor)

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)
Room Size: m2
1 King Bed
Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Separate dining area
Club Room, 1 King Bed, Mountain View
Room Size: m2
1 King Bed
Club Room, 1 King Bed, Mountain View

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed, Balcony, Mountain View
Room Size: m2
1 King Bed
Club Room, 1 King Bed, Balcony, Mountain View

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Presidential Suite, 1 Bedroom, Terrace (Panoramic View)
Room Size: m2
1 King Bed
Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

General

Bathrobes, Dining table, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Separate dining area
Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)
Room Size: m2
1 King Bed
Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

General

Bathrobes, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Mountain View
Room Size: m2
2 Queen Beds
Room, 2 Queen Beds, Mountain View

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Guachipelin hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Guachipelin hotel?

Check-in time for Guachipelin hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Guachipelin hotel have a swimming pool?

Yes, this Guachipelin hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Guachipelin hotel?

Best-rates for the Guachipelin hotel starts from $153 per night with includes Bedding/Linens, Breakfast, Internet, Kitchen, Restaurant, Air Conditioner, TV, Security/Safety, Business Services, Child Friendly, Parking, Spa, Bar, Wellness Facilities, Pool, Wheelchair Accessible, Balcony/Terrace, Transportation/Shuttle, Guest Services, Laundry, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Guachipelin hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Guachipelin hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Guachipelin hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Guachipelin hotel?

Based on the information reported by the owner or manager, the Guachipelin hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Guachipelin hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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