Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne
Hotel in City of Carcassonne, Carcassonne
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.
This 63 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Pet Friendly, and several others. This is a 5 star rated property and has over 1134 reviews with the average score of 8.9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 63 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.
This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Fruit
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Breakfast in the room
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Special diet meals (on request)
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Snack bar
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Wine/Champagne
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Restaurant
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Kids' meals
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Private Parking
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Accessible parking
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Parking
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Turkish/Steam Bath
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Tour or class about local culture
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Back massage
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Full-body massage
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Body wrap
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Hand massage
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Evening entertainment
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Steam room
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Spa lounge/Relaxation area
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Spa facilities
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Spa
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Body treatments
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Foot massage
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Beauty services
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Massage
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Temporary art galleries
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Spa/Wellness packages
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Neck massage
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Facial treatments
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Body scrub
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Board games/Puzzles
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Hypoallergenic room available
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Wifi in all areas
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Non-smoking rooms
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Pet friendly
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Soundproof rooms
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Family rooms
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Elevator
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Safe
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Air conditioning
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Heating
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Smoke-free property
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Fax/Photocopying
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Private check-in/out
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Ironing service
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Meeting/Banquet facilities
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Dry cleaning
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Daily housekeeping
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Laundry
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24-hour front desk
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Concierge
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Pet bowls
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Baggage storage
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Room service
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Invoice provided
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Wifi
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Free Wifi
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Internet
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Outdoor pool
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Terrace
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Outdoor pool (seasonal)
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Garden
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Sun deck
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Smoke alarms
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Key card access
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CCTV in common areas
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Fire extinguishers
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24-hour security
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Security alarm
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Physical distancing rules followed
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Contactless check-in/out
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Cashless payment available
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Beach chairs/Loungers
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Fenced pool
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Heated pool
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Swimming pool
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Shallow end
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Beach umbrellas
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Pool with view
Policies
The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from tue, sep 16, 2025 until wed, jun 10, 2026, swimming pool: closed from wed, jan 14, 2026 until mon, jun 15, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior King Room with Garden and Ramparts View
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomConditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Free toiletriesGeneralSoundproof, Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Classic King Room with Street View
Room Type:
Double
Room Size:
22 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomConditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletriesGeneralSoundproof, Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetKitchenCoffee machine, Electric kettle, Cleaning productsViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Charming Standard Single Room with One Double Bed
Room Type:
Double
Room Size:
15 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarGeneralSoundproof, Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVBathroomConditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Shampoo, Toilet paper, Hairdryer, Slippers, Private bathroom, Bathtub or shower, Free toiletriesServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetKitchenCoffee machine, Electric kettle, Cleaning productsViewInner courtyard view, City viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Superior King Room with Terrace and Garden View
Room Type:
Double
Room Size:
20 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomConditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Free toiletriesGeneralSoundproof, Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsTerrace, BalconyLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Suite with One Double and Sofa Bed
Room Type:
Suite
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomConditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Bathtub, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Free toiletriesGeneralSoundproof, Hardwood or parquet floors, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSitting area, Desk, SofaBedroomExtra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closetViewViewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Sofa bed, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Family Room with One Double and Two Single Beds
Room Type:
Quad
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomConditioner, Bathrobe, Towels, Body soap, Toilet, Shower cap, Bathtub, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Free toiletriesGeneralSoundproof, Carpeted, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomExtra long beds (> 6.5 ft), Linens, Wardrobe or closetKitchenCoffee machine, Electric kettle, Cleaning productsViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Fold-up bed, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Junior King Suite with Single Sofa Bed
Room Type:
Suite
Room Size:
30 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomConditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Bathtub, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Free toiletriesGeneralSoundproof, Hardwood or parquet floors, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSitting area, Desk, SofaBedroomExtra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Sofa bed, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
|
Suite with One Double and Sofa Bed with Terrace
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomConditioner, Bathrobe, Towels, Body soap, Shower, Toilet, Shower cap, Bathtub, Toilet paper, Shampoo, Hairdryer, Slippers, Private bathroom, Free toiletriesGeneralSoundproof, Carpeted, Hardwood or parquet floors, Key card access, Ironing facilities, Smoke Alarm, Trash cans, Safe, Air conditioning, HeatingMedia & TechnologySatellite channels, Flat-screen TV, TVServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsTerrace, BalconyLiving AreaSitting area, Desk, SofaBedroomExtra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closetViewView, Garden viewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Sofa bed, Socket near the bed, Hypoallergenic pillow, Feather pillow, Clothes rackPool and SpaPool towelsExclusive servicesConcierge services, Access to private pool |
